Last updated: 22 October 2026. These terms govern your use of CashHub. By signing up for or using the service, you agree to them. The Arabic version is the primary version.
The provider
RKEB OFFICE COMMERCIAL (مكتب آركيبي التجارية), a Saudi establishment and owner of the CashHub brand.
Commercial Registration (Unified National Number): 7039412338 · VAT No.: 300089699700003
Address: 7022 Al Qadisiyah St, Al Yasmeen, Riyadh 13326, Saudi Arabia.
The service
CashHub is a point-of-sale system with a back office for your business, covering sales, inventory, reports and staff, and it issues e-invoices in line with the requirements of the Zakat, Tax and Customs Authority (ZATCA). We keep improving the service and may add or change features.
Your account and responsibilities
- You keep your business details accurate and up to date, including your Commercial Registration and VAT number.
- You are responsible for the staff you give access to, the devices linked to your account, and every transaction made through them.
- Keep your sign-in details and PINs confidential, and tell us at once if you suspect someone used your account without permission.
- You are responsible for the prices, taxes and data you enter, and for your business's compliance with the regulations that apply to it.
Fees
Current fees are published on the pricing page, which is the reference. If we change fees, we tell you a reasonable time in advance, and changes never apply retroactively.
Prepaid balance and top-ups
- The service runs on a prepaid balance, from which fees are deducted as set out on the pricing page.
- Top-ups are made through the website only. We never ask you to pay any other way, and we never ask for your card details by phone or message.
- If your balance runs out, you keep selling and get a grace period to top up, as described on the pricing page.
Tax invoices
We issue you an electronic tax invoice for every top-up, and a credit note for any refund. Invoices your business issues to its customers through CashHub are issued in your business's name and under its responsibility.
Data and privacy
Your business data belongs to you. We process it only to provide the service, and it is stored on servers in Saudi Arabia. Details are in the privacy policy and the app privacy policy.
Invoice record retention
We keep invoice records and their related entries for the period required by ZATCA and applicable regulations, including after an account is suspended or closed, and they cannot be altered or deleted during that period.
Acceptable use
You may not use CashHub for:
- Any activity that breaks the laws of Saudi Arabia.
- Tampering with invoices or records, or issuing fictitious invoices.
- Attempting to breach or disrupt the service, or to access another business's data.
- Sending spam or messages without the recipient's consent.
Linking WhatsApp
- You can link your business's own WhatsApp Business number to CashHub to send invoices and notifications to your customers.
- When you link your number, you use it under Meta's WhatsApp Business terms and policies, and you agree to follow them.
- Conversation charges are paid by you directly to Meta and are not part of CashHub's fees.
- You are responsible for obtaining your customer's consent before sending them any message.
- You can unlink your number from CashHub at any time.
Availability and limitation of liability
We work to keep the service available at all times, and provide it "as is". It may occasionally be interrupted for maintenance or for reasons beyond our control, such as internet outages or third-party services. We are not liable for indirect losses, such as lost profits. In any case, our liability does not exceed the total fees you paid us in the three months before the event.
Suspension and termination
You can stop using the service and ask to close your account at any time. We may suspend or close an account that breaches these terms or the law, with notice where possible. On termination, invoice records remain stored for the statutory period.
Changes to these terms
We may update these terms. We publish the new version on this page with its date and tell you about significant changes. Continuing to use the service after an update means you accept it.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia, and its courts have jurisdiction over any dispute arising from them.