How do I pay for CashHub?
You pay for your invoices from a balance you add credit to whenever you like. There's no monthly subscription and no contract, and days you don't sell cost nothing. Restaurants and cafés pay 5 halalas per invoice, and the most they pay is SAR 149 a month per branch, after which the rest of the month's invoices are free. Furniture and carpet showrooms, retail shops, groceries, clothing, perfume and mobile phone shops, and ticket sellers have a price set for each business, which we agree with you. The first 30 days are free for everyone.
What happens if my balance runs out?
Sales carry on as usual and invoices are issued as normal, with a grace period to add credit, shown in the app with its end date. We never stop the register in front of your customer mid-shift; if the grace period ends before you add credit, you add it before opening your next shift.
Is there a contract or a setup fee?
No. There are no contracts, no setup fees and no hidden fees, and prices include VAT. Moving your data from your current system is free too.
Does it work offline?
Yes. Invoices are signed and printed with their QR code on the device even offline, and kitchen tickets print at the station printers over the local network. Once you're back online the invoices sync to your account automatically, with no invoice lost or duplicated.
Is it built for Saudi e-invoicing?
It's built for it from the ground up: every invoice is issued in the e-invoice format, signed on the device itself, with a QR code and a place in the invoice chain. Connecting to the Fatoora platform is done with you during setup, with no technical configuration on your side. If the device's certificate or clock has a problem, the register pauses invoicing until it's fixed, so no wrong invoice goes out.
Where does CashHub stand with ZATCA?
CashHub is built on the Phase 2 requirements: the device itself signs each invoice and adds the QR code, and invoices are chained and can't be deleted. Connecting to the Fatoora platform is done with you during setup, with no technical configuration on your side. We register your devices on the Fatoora platform for you and with you.
Can it issue tax invoices for companies?
Yes. Besides the simplified invoice for consumers, it issues the standard tax invoice with the buyer's VAT number, name and address. A full or partial return gets a credit note with the VAT computed correctly.
My business isn't VAT-registered. Does it work for me?
Yes. It works from day one, and when you register for VAT it switches to tax invoices without you changing anything.
Does it fit my business?
CashHub is built for restaurants and cafés, shops of every kind (groceries, perfume, phones and accessories, bakeries, sweets, furniture), clothing and shoe stores, and tickets and events. Each business type has its own page on what CashHub does for it.
Can I run more than one branch?
Yes. All your branches are in one dashboard, stock is kept per branch and warehouse, and you transfer between them from the dashboard. The price is per branch: for restaurants and cafés the cap is SAR 149 a month, and for other businesses we set it with you.
Does it handle barcodes and selling by weight?
Yes. Scan with a barcode reader or the device camera, read scale labels that carry the price or weight, sell by weight, and set a lower unit price from a given quantity.
Is there a loyalty program or gift cards?
No, those aren't available. What you have: offers and combos you build yourself, a fixed discount for a specific customer, and vouchers with a minimum order and start and end dates.
Which devices does it run on?
Android, iPhone, iPad and Windows, plus POS terminals with built-in printers; the back-office dashboard opens in a Mac browser. It works with network, Bluetooth and USB printers, and the cash drawer opens with the invoice. You usually don't need to buy new hardware, and there are no per-device fees.
Where is my data stored?
On two servers inside Saudi Arabia, in Riyadh. If one fails, work moves to the other automatically in about a minute, and the register keeps selling offline in the meantime. Your data is yours: download all of it in a single file whenever you like, and if a device is lost, wipe it remotely and restore its records to the replacement.
I'm on another system. How do I switch?
We move your items and prices from your current system for free. We set up your devices and printers, and you start selling the same day without stopping your business.
What is support like?
Our team replies within 10 minutes during business hours (Saturday to Thursday 9 AM to 11 PM, Friday 4 PM to 11 PM), and it's a person, not a bot. You can reach us at support@cashhubapp.com.
What are founding seats?
The first 500 restaurants, cafés, bakeries and sweet shops to join get a monthly cap of SAR 99 instead of SAR 149 per branch, for a year. Joining is free with no commitment, and we contact you and give you priority in setting up your devices and moving your data.
How do I delete my sign-up data?
From the privacy policy page, by entering the mobile number you signed up with. From the same network (the same internet connection) you signed up on we delete it at once; from another network we contact you on that number to confirm it's yours first.
Related pages
First 500 restaurants, cafés, bakeries and sweet shops: a SAR 99 monthly cap.
Instead of SAR 149, per branch, for a full year. Free to join, no commitment.