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Frequently asked questions

What restaurant, café and venue owners ask before choosing a POS.

How do I pay for CashHub?

You pay per invoice you issue, a few halalas from a balance you add credit to whenever you like. There's no monthly subscription and no contract, and days you don't sell cost nothing. Each month has a cap, after which the rest of the month's invoices are free.

What happens if my balance runs out?

Sales carry on without a break, and invoices are issued and sent to ZATCA as usual. The system reminds you to add credit, and never stops the register in front of your customer.

Is there a contract or a setup fee?

No. There are no contracts, no setup fees and no hidden fees, and prices include VAT. Moving your data from your current system is free too.

Does it work offline?

Yes. Invoices are signed and printed with their QR code on the device even offline, and orders reach the kitchen over the local network. Once you're back online the invoices go to ZATCA automatically, and simplified invoices have 24 hours to be reported.

Is it compliant with Saudi e-invoicing?

Yes, it implements Phase 2 fully on the device: invoice signing, QR code, the invoice chain and ZATCA integration, with no middleman. If there's a problem with ZATCA or the device clock, the register won't take payment until it's fixed, so no wrong invoice goes out.

Which devices does it run on?

Android, iPad, iPhone, Windows and the browser, plus POS terminals with built-in printers. It works with network, Bluetooth and USB printers, and the cash drawer opens with the invoice. You usually don't need to buy new hardware.

Where is my data stored?

On servers inside Saudi Arabia, in Riyadh. Your data is yours: export it whenever you like, and if a device is lost, wipe it remotely and restore its records to the replacement.

I'm on another system. How do I switch?

We move your menu, items and customers from your current system for free. We set up your devices and printers, and you start selling the same day without stopping your business.

What is support like?

Our team replies within 10 minutes during business hours, and it's a person, not a bot. You can reach us at [email protected].

What are founding seats?

The first 100 businesses to join get the lowest price per invoice, locked in for good and never raised. Joining is free with no commitment, and before launch we contact you, set up your devices and move your data for free.

How do I delete my sign-up data?

From the privacy policy page, by entering the mobile number you signed up with. From the same device and network you signed up on we delete it at once; from anywhere else we contact you on that number to confirm it's yours first.

Related pages

Founding price, locked in for good.

The first 100 businesses to join get the lowest price per invoice. Free to join, no commitment.

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